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Waypoint — Privacy Policy

Last updated: 17 September 2026

Waypoint ("we", "our", "the app") is a free, ad-free directions and transit app for Singapore, available as a website and as an Android app. This page explains what information Waypoint collects, how it's used, and the third-party services it relies on to work. There is no user account or sign-in, and we do not sell or rent your data to anyone.

Location data

Waypoint asks for your device's location when you use a feature that needs it — for example, tapping "Where am I," searching for places "near me," getting directions from your current location, checking nearby bus stops or carparks, or using live turn-by-turn driving navigation.

Your location is used only to power the feature you triggered, at the moment you use it.
We do not run a server-side database of your location history, and Waypoint does not track your location in the background — it's only accessed while the app is open and you've triggered a feature that needs it.
Coordinates are sent to the specific external service needed to answer your request (see "Third-party services" below) — for example, your coordinates go to the routing engine when you ask for directions, or to Singapore's LTA DataMall when you check nearby carpark availability.

Information stored only on your device

Some information you choose to save is stored locally in your browser or device (using standard browser local storage) and is never transmitted to Waypoint's own servers:

Home and Work addresses — if you set these as quick shortcuts.
Your parked car location — if you save it manually, or it's auto-saved when live driving navigation detects you've arrived.
Saved bus stops — any stops you've bookmarked for quick live-arrival checks.
Minor app preferences, such as whether you've dismissed the "Add to Home Screen" prompt.

This data lives only on your own device. We have no way to see it, back it up, or recover it if you clear your browser data or uninstall the app. Clearing your browser's site data (or uninstalling the Android app) permanently deletes it.

Third-party services Waypoint relies on

Waypoint doesn't run its own maps, routing engine, or transit database — it's built on top of the following services. When you use a feature, the minimum data needed (usually just coordinates or a search term) is sent to that service:

Service	Used for
OneMap (Singapore Land Authority)	Address and place search
OpenStreetMap / Nominatim	Converting your GPS coordinates into a readable location
OSRM (Open Source Routing Machine)	Calculating driving, walking, and cycling routes
LTA DataMall (Land Transport Authority)	Live bus arrivals, bus/MRT routing, carpark availability, MRT/LRT service alerts, ERP rates
data.gov.sg	ERP gantry location data (for estimating gantries crossed on a driving route)
NEA (National Environment Agency)	Weather and rain-area data

These are Singapore government or open-source services; Waypoint acts only as a pass-through and does not control their own data practices. We don't add any tracking identifiers to these requests beyond what's needed to answer your query.

Booking partners & affiliate links

Some sections of the app — Tix & Tours, Gourmet Food, Book Online, and the "Find nearby" buttons under Singapore Must-Eats — link out to third-party booking and travel partners, including KKday and Trip.com, using affiliate tracking links. This lets Waypoint earn a small commission on bookings made through these links, at no extra cost to you, which helps keep the app free with no ads.

Tapping one of these links opens the partner's own website or app in a new tab — you leave Waypoint at that point.
We don't pass your name, location, or any personal data to these partners — the link itself carries only a generic affiliate/tracking code, not anything about you.
Once you're on the partner's site, their own privacy policy and data practices apply, not this one. We recommend reviewing their policies if you have questions before booking.

Analytics

We use two tools to understand how Waypoint is used, so we can improve it:

Umami — a self-hosted, privacy-friendly analytics tool. It records anonymous, aggregate usage statistics (like page views) and does not use cookies or track you individually across sites.
Hotjar — a third-party service that may record session activity (such as clicks, taps, and scrolling) to help us understand how people use the app and spot usability issues. Hotjar may use cookies or similar technology as part of this. Hotjar does not receive your precise GPS location or anything you type into address/search fields is treated per Hotjar's own data-masking settings. You can read Hotjar's own privacy practices at hotjar.com/legal/policies/privacy.

WhatsApp contact button

The floating WhatsApp button opens a chat with our contact number through WhatsApp's own app or website. We don't automatically collect anything from this — it simply opens WhatsApp the way any "wa.me" link does. Any conversation that follows is subject to WhatsApp's own privacy policy.

Offline support

Waypoint can cache parts of the app (like the interface itself, and the last bus/weather/train-alert data you loaded) on your device so it still opens with no internet connection. This is stored locally using your browser's standard caching mechanism and is not sent anywhere.

Children's privacy

Waypoint is a general-audience directions app and is not directed at children. We do not knowingly collect personal information from children.

Your choices

You can deny or revoke location permission at any time in your browser or Android system settings — Waypoint will still work for search and browsing, just without location-based features.
You can clear your saved Home/Work/parked-car data at any time from within the app (the "Clear" option next to your parked car, for example), or by clearing your browser's site data / uninstalling the app.

Changes to this policy

If this policy changes, we'll update the "Last updated" date at the top of this page.

Contact

Questions about this policy or how Waypoint works? Reach out via WhatsApp at +65 8887 7041.